Behind the Scenes
When items arrive we wave our magic wand and they are ready-to-wear fresh in no time. End of story.
Well, that's how we hope it looks. Truth is, your wardrobe gets full-service treatment.
Tagging and Stains
In reality, after drop-off, we tag your items so the cleaning team can keep track of them through the upcoming process. Then we check for stains. If we find any tough stains, we’ll remove them based on their chemistry. Stain removal is part art and part science. Some stains are tougher than others but our team can handle 99.9% of them.
Cleaning
Next, we place your garments into the cleaning machine. It’s like a home washer since the clothes are placed in a metal cylinder. During cleaning, your items bathe in an EPA-approved fluid to dissolve grease and oily stains. Centrifugal force removes most of the fluid and soils just like in a home washer, the rest comes out in drying. Your clothes come out smelling fresh but we prefer to take the wrinkles out before calling them ready to wear.
Finishing
We press pants one leg at a time blast wrinkles with 300-degree steam while a hot flat iron flattens and creases each leg. We get wrinkles out of the waist and seat with “puff irons” or a specialised “pants topper” device. If they pass our quality inspection, they're ready for you fresh.
Shirts are a little more involved. We press sleeves on a machine called a “sleever.” We do collars and cuffs together on another specialised machine. Full-body machines press the front and back perfectly flat. Then, we place the shirt on a form to give the collar it’s natural round shape.
Inspection & Assembly
Following the finishing process, we inspect for missing, loose, or broken buttons. We also give the items a detailed final quality exam to make sure they are truly ready to wear.
Items identified as less-than-100% ready to wear go back for correction. The real magic of professional cleaning is how you feel 100% confident because you know you look your best. You know because you trusted the experts, us. Our only job is making you look your best.
Here are some of the things we look for in our quality inspection
Pants
- No wrinkles at the waistband
- No pocket impressions
- No gaping pockets
- No crotch wrinkles
- No uneven crease heights
- No double creases
- No uneven cuffs
Blouses
- Sleeves and collars rolled (creased if requested)
- No creases in gathered section
- Front edges are even
- Darts and tucks are pressed along stitch direction
Suit Coats
- Sleeve cuffs are firm and straight, lining not showing
- Collar properly formed
- Lapel is rolled to top button and top buttonhole
- No pocket impressions
- No pocket flap impressions
- Vents correctly finished
- No lining hanging below the coat
Pleated Dress
- Sleeves and collars rolled
- No creases in gathered section
- Front edges of the bodice are even
- Darts and tucks are pressed along stitch direction
- Hemline is even
- Pleats are well defined, edges straight